In ConOps Helpdesk, we strive to provide a place for attendees to solve all kinds of problems. Whether it's helping them find an item they've lost, getting them in contact with people, or simply answering a question they have.
We also assist volunteers (SOUP, "Some Other Useful Personnel") in getting registered and fetching their rewards for the work they've done.
This kind of work is perfect if you enjoy helping people face-to-face. It can be rewarding as attendees are often very grateful for the help they receive!
Being able to speak English is required, but any other language on top of that is seen as a very welcome bonus given the variety of nationalities represented at NordicFuzzCon!
Working in Helpdesk doesn't require a lot of training before the convention. Your willingness to help people and good communication skills will take you very far. There will be 1-2 training sessions before the convention, mostly to get you familiar with our IT systems.
You will also be scheduled together with our more senior Helpdesk crew to help you get started.
"What I loved about ConOps Helpdesk was meeting all these different folks whom I'd never have met or talked to otherwise."
-Anonymous Helpdesk Crew 2025